HOW DOES OUR PRICING WORKS?

As a cut & sew manufacturer creating everything from scratch, certain services and products incur charges: 1. Custom sample cost 2. Bulk Production Unit Cost 3. Labels, Tags & Custom Packaging 4. Shipping of Samples 65. Shipping of Bulk Production + Duties/Taxes Pricing specifics depend on design complexity, required fabric, and order quantities, considering the […]

What are the benefits of using you guys vs doing this on my own?

Handling every aspect on your own demands time, knowledge, and effective time management for a successful start and operation. Collaborating with an experienced team not only mitigates costly mistakes but also liberates your time to concentrate on value-creating activities for your business. This approach ensures a manageable workflow, establishing a robust foundation for your venture.

What happens if I receive defective items?

For defective items, we will issue a refund for the affected pieces. Typically, there shouldn’t be too many defective pieces as we implement quality control measures from fabric to clothing.

WOULD YOU KEEP THE DESIGNS SO THAT I CAN ORDER MORE IN THE FUTURE?

We will retain the tech packs and patterns for future reorders, and it’s recommended to send us a garment for reference.

Are my designs protected?

We do not sell or disclose any designs to other customers. We can sign a non-disclosure agreement to ensure the confidentiality of your information, and we pledge not to share your designs and details with other customers.

HOW MUCH DO YOU CHARGE FOR SAMPLES?

If you’re checking quality, you can opt for a ready-design for reference, which is free; you only need to cover the shipping cost. For custom samples, fees will be charged based on our calculations, and these fees will be refunded when you place a bulk order

Am I able to end our partnership if I am not satisfied with the samples?

You have the option to cancel the partnership if the resamples do not meet your satisfaction, but cancellation is not possible once production is confirmed. Typically, it takes two rounds of samples to ensure all details are correct for production

WHAT IF I DON’T LIKE THE SAMPLES YOU SEND ME?

If you’re not satisfied with the samples, our team will identify the areas of concern, and we’ll send the samples again until you feel it’s perfect

Are you guys able to create designs for me?

We understand the challenges of starting a new venture. Our designers are here to assist you, guiding you through the process, suggesting necessary photos, and helping you complete your first design to ease the initial difficulties.

Do you send fabric or material samples?

With your sample order, we will provide fabric samples based on our recommendations for your market