SHIPPING LEAD TIME

Country / Region Delivery Times (Business Days) United States of America 4-5 Canada 4-5 Australia, New Zealand 4-5 Europe, United Kingdom 4-5 India, Maldives, Sri Lanka 4-5 South East Asia 4-5 Japan, South Korea 4-5 Israel, Middle East 5-6 Polynesia 6-7 Russia 6-7 South America 6-7 Africa 6-7 It’s important to note that these are […]

RETURNS & REFUNDS

We are committed to the quality of our products. If you encounter any issues with your order, please reach out to us within 14 days of receiving the items. Email us with your order details and include high-resolution photos of the problems. We will work with you to find solutions and address any concerns about […]

SHIPPING INSURANCE

Regarding shipping, we do not automatically purchase insurance. Bryden is not responsible for any losses once the goods have been handed over to the shipper, such as instances of missing shipments or delays in your destination country’s customs. To safeguard your goods against unforeseen events, please arrange for insurance based on the invoice value of […]

CAN YOU SHIP TO MY COUNTRY?

We deliver to most global destinations. Contact us directly for personalized shipping rates and a custom quote.

EXPORT & IMPORT CLEARANCE

When ZCH CLOTHING handles your shipments, we take care of export permits and custom documentation, and these costs are already included in the shipping charges. If you prefer to manage your own shipping arrangements, please be aware that if the order is based on FOB (Free on Board), ZCH CLOTHING won’t handle the export clearance […]

SHIPPING COSTS

To obtain personalized shipping rates, kindly reach out to us with your address and order quantity details. We’ll be happy to provide you with a custom quote.

WHAT ARE INCOTERMS?

Incoterms, short for “International Commercial Terms,” are guidelines established by the International Chamber of Commerce (ICC) every decade. The current rules date back to 2010 and use abbreviations like FOB (Free On Board), DAP (Delivery At Place), and CIF (Cost, Insurance & Freight). These terms precisely outline the responsibilities of both the buyer and seller […]